How personal information is intended to be handled when you contact Lasting Impressions.
At Lasting Impressions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our bespoke picture framing services.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Lasting Impressions is a bespoke picture framing business based in Lytham, Lancashire, specialising in custom framing for artwork, photographs, certificates, memorabilia and other treasured items.
Business Name: Lasting Impressions
Address: Unit 2 The Mews, 36 Clifton Street, Lytham, Lancashire, FY8 5EW
Telephone: 07880 018825
Website: https://lasting-impressions.co.uk/
For enquiries about this Privacy Policy or how your personal information is handled, please contact us using the details above.
We may collect and process the following personal information:
Contact information: Your name, telephone number and email address when you contact us or submit an enquiry.
Enquiry information: Details of your framing requirements, including descriptions or photographs of items you wish to have framed.
Customer information: Information necessary to provide quotations, process orders, arrange collections and manage payments.
Website usage information: Technical information such as your IP address, browser type, device information and website activity, where collected through hosting services, cookies or similar technologies.
Communications: Records of correspondence when you contact us by telephone, email or through our website.
We only collect information that is reasonably necessary for providing our services, responding to enquiries and operating our business.
We may use your personal information to:
Respond to enquiries and provide information about our picture framing services.
Prepare quotations and discuss bespoke framing requirements.
Process and manage customer orders.
Contact you regarding the progress or collection of your framed items.
Maintain customer records and fulfil our accounting obligations.
Improve the functionality, security and performance of our website.
Meet applicable legal and regulatory requirements.
We will not sell your personal information to third parties.
Under UK data protection legislation, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contractual Necessity: Where processing is required to provide a quotation, fulfil an order or take steps at your request before entering into a contract.
Legal Obligations: Where we need to retain information to comply with tax, accounting or other legal requirements.
Legitimate Interests: Where processing is reasonably necessary to operate and protect our business, manage customer relationships or maintain website security, provided these interests are not overridden by your rights.
Consent: Where you have given permission for a particular activity, such as receiving optional marketing communications or enabling non-essential cookies that require consent.
Where we rely on consent, you may withdraw it at any time.
We do not sell or rent customer information.
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business. These may include website hosting providers, email providers, IT support services, payment processors and professional advisers.
Any sharing will be limited to the information necessary for the relevant purpose and subject to appropriate data protection safeguards.
We may also disclose information where required by law or a competent authority.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure website connections, access controls, software updates and appropriate protection of customer records.
Although we take reasonable precautions, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Customer order and transaction records may be retained for up to six years after the relevant financial year, or longer where required by law.
General enquiries that do not result in an order will be retained only for as long as necessary to respond, manage any follow-up correspondence and address potential disputes.
Information will be securely deleted or anonymised when it is no longer required.
Our website may use cookies and similar technologies to support essential website functions, remember privacy preferences and, where enabled, understand how visitors use the website.
Some cookies are necessary for the website to function correctly. Other cookies may require your consent before they are used.
For further information, please read our Cookie Policy:
https://lasting-impressions.co.uk/cookie-policy/
Under UK data protection legislation, you may have the following rights:
Right of access: Request a copy of the personal information we hold about you.
Right to rectification: Request correction of inaccurate or incomplete information.
Right to erasure: Request deletion of your information in certain circumstances.
Right to restrict processing: Request that we limit how your information is used.
Right to object: Object to certain types of processing, including direct marketing.
Right to data portability: Request the transfer of certain information to another organisation where applicable.
Right to withdraw consent: Withdraw consent where this is the lawful basis for processing your information.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please contact us using the details provided in Section 1.
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing any personal information.
Some third-party service providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements, including using recognised safeguards where necessary.
Our website is intended for general audiences and is not designed to knowingly collect personal information directly from children.
If we become aware that personal information has been collected from a child without an appropriate lawful basis, we will take reasonable steps to address the situation.
We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality or applicable legislation.
Any revised policy will be published on this page, together with an updated revision date.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Lasting Impressions
Unit 2 The Mews
36 Clifton Street
Lytham
Lancashire
FY8 5EW
Telephone: 07880 018825
Website: https://lasting-impressions.co.uk/
If you are dissatisfied with how we handle your personal information, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
ICO Website: https://ico.org.uk/
